shipping & returns

Shipping


Shipping takes up to 3 workdays in The Netherlands, postNL
Shipping takes up to 7 workdays in Europe, postNL or DHL

You will receive a confirmationmail after you placed an order that your order is succesfully paid.

The shipping costs for The Netherlands are €3,50
The shipping costs for countries in Europe are €4,50

Do you live outside the EU, but you would like to order? Send us a mail, we will respond as soon as possible.

 Has an order not been received after 10 working days? Send an email to lovthelabelinfo@gmail.com and we will look for a solution.

 

Returns

You can only return products if:

  • it's damaged / broken on delivery
  • the size is incorrect for you (only applies to the rings)
  • you received the worng products

Because of the hygiene we can not accept all returns, keep that in mind.

 

Important!

  • You will always have to e-mail us in 14 days after you received your purchase to ask for a return or refund

  • Make sure the items are unused and in good condition

  • Use the original package if it's re-useable enough

 

We will do a refund as soon as we received your return in good condition. This takes up to 7 days.