shipping & returns

Shipping

BUSY MONTHS ARE OCT.-DEC.

*Shipping takes up to 7 workdays sometimes during these months, order on time!*

Shipping takes up to 3 workdays in The Netherlands, postNL
Shipping takes up to 7 workdays in Europe, postNL or DHL

You will receive a confirmationmail after you placed an order that your order is succesfully paid.

Free shipping = standard for The Netherlands
The shipping costs for The Netherlands are €6,25 incl. Track & Trace
The shipping costs for countries in Europe are €4,50

Do you live outside the EU, but you would like to order? Send us a mail, we will respond as soon as possible.

 Has an order not been received after 14 working days? Send an email to lovthelabelinfo@gmail.com and we will look for a solution.

 

Returns

You can only return products if:

• it's damaged / broken on delivery
• the size is incorrect for you (only applies to the rings)
• you received the worng products

Because of the hygiene we can not accept all returns, keep that in mind.

 

Important!

• You will always have to e-mail us in 14 days after you received your purchase to ask for a return or refund

• Make sure the items are unused and in good condition

• Use the original package if it's re-useable enough

 

We will do a refund as soon as we received your return in good condition. This takes up to 7 days.